Working remotely, we found that the vitality of the shop was only 32% and determined that this was due to a trapped spirit in the flat above the shop and an entity in the water system.
We were not aware at the time that there had been repeated problems with a burst water main just outside the shop that the water company engineers had not succeeded in fixing, in spite of regular call outs.
We cleared both negative energies and were later informed that things had stopped being moved.
There have been no further burst pipes to date.
On rechecking the vitality of the shop it remained quite low, but as the problems had resolved and the staff were happy with the outcome, it wasn't necessary for us to carry out any further work.